What This Privacy Policy Covers
When you open an account with us, we collect the information you provide directly — your name, email address, phone number and, where relevant, the mobile wallet details you use to transact, such as your bKash, Nagad or Rocket account number. We also collect data generated
-
1
by your use of the platform: login timestamps, device type, IP address and session activity. This data is used to verify your identity, process deposits and withdrawals through your chosen local payment method, and keep your account secure. We do not sell your personal data to
-
2
third parties. We may share data with payment processors — including the networks that handle bKash, Nagad and Rocket transfers — strictly to complete transactions you initiate. Data shared with processors is limited to what those services need to clear a payment. Retention periods vary by
-
3
data type: account registration data is held for as long as your account remains active, while transaction records are kept for the period required under applicable law in the eligible regions we serve. Where local law in Bangladesh or other eligible regions imposes stricter or different
-
4
requirements, those rules apply. Your continued use of the platform after any update to this policy signals your acceptance of the revised terms.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.